Job Objective:
- 3rd line Network support problems, provision of advice as requested by users.
- Resolution of escalated problems and issues from operational engineers.
- Meeting and exceeding of support standards as established by internal service level agreements
- Pro-active analysis of customer environments and development of business rules to tune the service
- Complex Change requests & rule base management
- To have knowledge of High Level Design (HLD), Low Level Design (LLD), support, implementation and a background in a customer facing position
- Interface with external vendors for timely completion of issues.
- Participate in a 24hr on call rota schedule for any escalated incidents.
- Continual improvement of technical, communications and interpersonal skills with team and self.
- To have Cisco qualifications - CCNP, is ideally required
- Serving as security engineering subject matter experts for clients requiring assistance.
- Consulting, including solving network anomalies, and assisting in re-engineering security solutions.
- To have knowledge of load balancing, switching, and routing (IP QoS, BGP, and MPLS).
- To have strong support skills with PaloAlto, Arista, Juniper, Fortinet, and Cisco.
- To have knowledge in different cloud infrastructure such as AWS and Azure.
- To have knowledge in IP telephony.
- To have knowledge in SDWAN.
- To have knowledge in monitoring tools.
Job Details
| Posted Date: | 2021-10-11 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Information Technology |
| Company Industry: | Media Production; Video & Film Production; Broadcast Media Production |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
وظائف فى الامارات , وظائف فى دبى, وظائف ابو ظبى, وظائف فى الشارقة, وظائف فى العين, وظائف فى رأس الخيمة, وظائف فى عجمان, وظائف فى الفجيرة, وظائف فى جورفكان, وظائف فى دبا الحصن, وظائف فى أم القيوين, Network Engineer - MBC Group
وظائف الخليج
وظائف الامارات,فرص عمل الامارات,وظائف Network Engineer - MBC Group