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Job title: Housekeeping Attendant
Company: AccorHotels
Job description: Job Description
Job Title Housekeeping Attendant
Description
Job description / Role
THE POSITION
To provide a consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel’s standards for cleanliness and presentation.
KEY ROLES & RESPONSIBILITIES
– Cleans and maintains areas of responsibility according to set standards and procedures
– Replenish guest supplies
– Ensure guests requests are promptly and courteously met
– Report damage or malfunction in hotel rooms/areas to Supervisor
– Maintain equipment in a proper state of cleanliness and repair
– Maintain a section room report as well as a daily productivity report
– Attend daily briefings with supervisor and takes on daily assigned tasks
– Reports lost and found articles to the housekeeping office immediately
– Handle guest complaints, reporting them to Supervisor immediately
– Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
– Record room status in allocated section accurately
– Comply with hotel’s health, safety and hygiene policy
– Adhere to personnel grooming and hygiene standards
– Attend meetings and training sessions as required
– Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
– Fully understands the difference in guest levels (VIPs) and Room Categories
– Must adhere to all Lost and Found procedures
– Proper follow up of HK SOPs
– Must comply with all fire evacuation procedures and first aid trainings
– Must comply with Sofitel grooming standards
– To attend proper trainings and have best conduct at work
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Location: Dubai
Job date: Sat, 13 Aug 2022 06:16:59 GMT
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