Back Office Agent- UAE National only - edara وظائف الامارات

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The key role for Enterprise Back office agent is to process all MNMI Corporate renewal requests and respond to customer queries.


Accountabilities

  • Attend Registration requests received from enterprise customer.
  • Follow up on the Customer registration request.
  • Verify customer documents and educate customers on the missing documents.
  • Create activity for customers to process the registration.
  • Follow up with document management team to ensure customer registration is processed.
  • Update the customer with the registration status.
  • Deactivate any number which is not approved by the customer during the renewal process.
  • Provide daily productivity reports and queue status.

Job Details

Posted Date: 2023-10-12
Job Location: United Arab Emirates - Dubai
Company Industry: Telecommunications

Preferred Candidate

Nationality: United Arab Emirates



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