Engineer Internet Backbnone - edara وظائف الامارات

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وصف وتفاصيل ومهام وظيفة Engineer Internet Backbnone - edara



Purpose of this position is to perform day to day operations (including but not limited to; troubleshooting network issues, handling trouble tickets, approving/supporting/implementing network change requests, joining acceptance test procedures, following up with vendor cases, capacity management etc.) for BB Tx, Internet BB, Islands, ASR, Core nodes.


Key Accountabilities

  • Acting as Subject Matter Expert for BB Tx, Internet BB, Islands, ASR, Core solutions.
  • Traffic reengineering for BB Tx, Internet BB, peering and Transit links
  • To perform optimization of traffic to have best customer experience.
  • Capacity triggers and follow-up for capacity expansion for Internet BB links and nodes
  • Handling troubleshooting for above mentioned nodes/solutions in close coordination with other teams.
  • Running daily/weekly health checks for the owned nodes/domains.
  • Provide the needed on time support and troubleshooting for all issues happens in Internet BB domain, since connectivity provided through IP.
  • Do the needful escalation and involve vendors on time affecting manner in case of need, and ensuring adequate follow up and problem resolution within contracted SLAs.
  • Performing periodic analysis of performance reports and observations to proactively prevent issues from occurring
  • Handling daily Trouble Tickets as per du operation policies and scope of work.
  • Oversee the provisioning of periodic and ad-hoc reports to planning team to help in the capacity planning and future upgrades of service delivery platforms and Data-Centers network.
  • Providing the needed update for RFO – Reason for outage (if any)/following up all recommendation to avoid re-occurrence of similar faults till it take place.
  • Assisting different planning teams/Acceptance Team in all Network Nodes Integrations, propose/attend ATP to assure redundancy, symmetry and best ways of integration are used.
  • Maintains an up-to-date documentation/diagrams of the existing devices/solutions to help in troubleshooting issues and share them with other technical teams if required
  • Work closely with planning team(s) on capacity planning, upgrades, and design issues related to existing solutions
  • Perform periodic health checks, preventive maintenance service delivery platforms and Data Centers network to identify potential problems or loopholes, and testing the redundancy.
  • Ensure that all network elements and support systems are appropriately redundant and backed up in accordance with agreed policies wherever applicable.
  • Review all the documentation presented by either vendors or Network Development for any new network elements or technologies introduced into the network.
  • Ensure monitoring and analysis of vendor performance as well as managing the vendor relationship together with the Vendor Management Organization
  • Develop technical reports and documentation
  • Work on any network disasters, prepare and implement alternative plans and finally restore network to deliver specified service levels. 
  • Support all efforts for releasing DR run-books in order to allow for successful service restoration in case of crisis.
  • Review, approve, prepare MOP and implement CRs for different du business needs


Job Details

Posted Date: 2024-01-04
Job Location: United Arab Emirates - Dubai
Job Role: Engineering
Company Industry: Telecommunications

Preferred Candidate

Degree: Bachelor's degree



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