Reservations Agent - RTC1 Recruitment Services وظائف الامارات

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وصف وتفاصيل ومهام وظيفة Reservations Agent - RTC1 Recruitment Services

Position Title:             Reservations Agent

Employment Type:     Full Time

Salary:                        up to 3.2K AED all inclusive depending on experience and qualifications, plus duty meals and uniform

Job Location:            Dubai, UAE


About the Client:

One of the leading groups in Hospitality & Leisure based in Dubai, known for its finest amenities and world class service.


Job Description:

  • Handle incoming reservation requests via phone, email, or in-person interactions, and assist guests in making, modifying, or canceling reservations.
  • Provide clear and detailed information to guests regarding available services, facilities, and amenities, and respond promptly to guest inquiries and concerns.
  • Coordinate with various departments to ensure accurate booking details / availability and collaborate with the front office team for a seamless check-in and check-out process.
  • Deliver exceptional customer service by addressing guests' needs / preferences and resolve concerns promptly and professionally.
  • Promote additional services, packages, or amenities to enhance the guest experience. Upsell where possible to maximize revenue opportunities. Maintain accurate records of reservations, ensuring all information is up-to-date. Generate reports as required by management.

Job Details

Posted Date: 2024-02-07
Job Location: United Arab Emirates - Dubai
Job Role: Hospitality and Tourism
Company Industry: Hospitality & Accomodation

Preferred Candidate

Nationality: India; Sri Lanka; Myanmar; Nepal; Philippines

submit your cv click here

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